Stories are the age-old way in which we pass on news, ideas, gossip - but they can also be used to promote action and change. At the conference Louise Harris and Christine Wilson explained how digital storytelling was helping improve public services.
Louise runs the Big Learning Company, and Christine works at the Centre for Research and Innovation in Care Services, University of Glamorgan.
They recently contributed to the first Public Sector Narrative Conference: Storytelling for Change, which was a collaboration between Public Service Management Wales, ENLA and the Wales Centre for Health.
I hope they may contribute to this blog - meanwhile here's some video where they explain the value of storytelling, and how it has a strong tradition in Wales.